Privacy Policy

1. Data Protection at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the section “Notice Concerning the Responsible Party” in this privacy policy.

How do we collect your data?
Your data is collected on the one hand by you providing it to us. This can be data that you enter in a contact form, for example. Other data is automatically collected or after your consent when visiting the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). The collection of this data happens automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. For this and any other questions regarding data protection, you can contact us at any time.

Analysis Tools and Third-Party Tools
When you visit this website, your surfing behavior can be statistically evaluated. This happens primarily with so-called analysis programs. Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

We host the content of our website with the following provider: Hostinger.com

The provider is HOSTINGER operations UAB, Švitrigailos str. 34, Vilnius 03230 Lithuania, Phone: +37064503378, Email: domains@hostinger.com (hereinafter Hostinger). For details, please refer to Hostinger´s privacy policy.

The use of Hostinger is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable possible presentation of our website. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art.

6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Data Processing Agreement

We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a data protection-related contract required by law, which ensures that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Bunny.net CDN
We use the Content Delivery Network Bunny.net. The provider is BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia (hereinafter “Bunny.net CDN”). Bunny.net CDN is a globally distributed Content Delivery Network. Technically, the information transfer between your browser and our website is routed through the Content Delivery Network. This allows us to increase the global availability and performance of our website. The CDN captures the IP address, which is anonymized. Additionally, the CDN collects personal data if it is entered by the user (e.g., by submitting through a contact form on the website).

The use of Bunny.net CDN is based on our legitimate interest in a as error-free and secure provision of our online offer as possible (Art. 6(1)(f) GDPR).

For more information about Bunny.net CDN, please visit: https://bunny.net/privacy/.

Data Processing Agreement
We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a data protection-related contract required by law, which ensures that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy

Notice Concerning the Responsible Party
The responsible party for data processing on this website is:

Reflux Summit LLC
30 N Gould St Ste R
Sheridan, 82801 WY , USA
Email: info@refluxsummit.com

The responsible party is the legal person who alone decides on the purposes and means of processing personal data.

Storage Duration
Unless a more specific storage period has been mentioned within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, if special categories of data according to Art. 9(1) GDPR are processed. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to the access to information on your device (e.g., via device fingerprinting), the data processing is additionally based on § 25(1) TTDSG. The consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary for the fulfillment of a legal obligation on the basis of Art. 6(1)(c) GDPR. The data processing may also be based on our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Notice Regarding Data Transfer to Non-Secure Third Countries and the Transfer to US Companies Not Certified Under DPF
We use tools from companies based in non-secure third countries from a data protection perspective, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We point out that in non-secure third countries, a level of data protection comparable to that in the EU cannot be guaranteed.

We point out that the USA, as a secure third country, generally has a level of data protection comparable to that of the EU. Data transfer to the USA is permissible if the recipient is certified under the “EU-US Data Privacy Framework” (DPF) or has appropriate additional guarantees. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties.

We only share personal data with external parties when it is necessary for the fulfillment of a contract, when we are legally obligated to do so (e.g., transfer of data to tax authorities), when we have a legitimate interest in the transfer as per Art. 6(1)(f) GDPR, or when another legal basis permits the data transfer. When using data processors, we only transfer personal data of our customers based on a valid data processing agreement. In the case of joint processing, a joint processing contract is concluded.

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING, OR DEFENDING LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.

Information, Correction, and Deletion
Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing at any time, and if applicable, a right to correct or delete this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.

If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.

If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.

If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your and our interests. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests you send to us as the site operator. An encrypted connection can be recognized by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website
If there is an obligation to provide us with your payment data (e.g., account number for direct debit authorization) after the conclusion of a paid contract, this data will be required for payment processing.

Payment transactions via common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to Advertising Emails
We hereby object to the use of contact data published within the scope of the imprint obligation for the purpose of sending unsolicited advertising and information materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies
Our internet pages use so-called “cookies”. Cookies are small data packets that do not cause any damage to your end device. They are either temporarily stored for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after your visit. Permanent cookies remain on your end device until you delete them yourself or an automatic deletion takes place through your web browser. Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested (e.g., for the shopping cart function), or to optimize the website (e.g., cookies to measure the web audience) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified.

The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively based on this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); the consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to activate the automatic deletion of cookies when closing the browser. The functionality of this website may be restricted when cookies are deactivated. You can find out which cookies and services are used on this website in this privacy policy.

Consent with Borlabs Cookie
Our website uses the Borlabs Cookie consent technology to obtain your consent to store certain cookies in your browser or to use certain technologies and to document them in a data protection-compliant manner. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereinafter Borlabs).

When you enter our website, a Borlabs cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data is not passed on to the provider of Borlabs Cookie.

The collected data will be stored until you request us to delete it or delete the Borlabs cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected. Details on the data processing of Borlabs Cookie can be found at

https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The use of Borlabs Cookie consent technology takes place in order to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

Inquiry by Email, Phone, or Fax
If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The data you send to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

Calendly
On our website, you have the opportunity to schedule appointments with us. For booking appointments, we use the “Calendly” tool. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter “Calendly”).

For the purpose of scheduling an appointment, you enter the requested data and desired date into the provided form. The entered data will be used for planning, conducting, and, if necessary, follow-up on the appointment. The appointment data will be stored on Calendly’s servers, whose privacy policy you can view here: https://calendly.com/privacy.

The data you enter will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Mandatory legal provisions – in particular retention periods – remain unaffected.

The legal basis for data processing is Art. 6(1)(f) GDPR. The website operator has a legitimate interest in making appointments as easy as possible for interested parties and customers. If consent has been requested, processing is carried out exclusively based on Art. 6(1)(a) GDPR and § 25(1) TTDSG, provided the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the EU Commission’s standard contractual clauses.

Details can be found here:

https://calendly.com/pages/dpa.

Order Processing
We have concluded an order processing contract (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Comment Function on This Website
For the comment function on this page, in addition to your comment, details of the time the comment was created, your email address, and, if you do not post anonymously, the username you have chosen will be stored.

Storage of IP Address
Our comment function stores the IP addresses of users who post comments. Since we do not check comments on this website before they are published, we need this data to be able to take action against the author in case of legal violations such as insults or propaganda.

Subscribing to Comments
As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the provided email address. You can unsubscribe from this function at any time via a link in the info emails. The data entered for subscribing to comments will be deleted in this case; if you have provided this data to us for other purposes and elsewhere (e.g., newsletter subscription), this data will remain with us.

Storage Duration of Comments
The comments and associated data are stored and remain on this website until the commented content has been completely deleted or the comments must be deleted for legal reasons (e.g., insulting comments).

Legal Basis
The storage of comments is based on your consent (Art. 6(1)(a) GDPR). You can revoke your consent at any time. An informal notification by email to us is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.

5. Social Media

Social Media Elements with Shariff
This website uses social media elements (e.g., Facebook, X, Instagram, Pinterest, XING, LinkedIn, Tumblr). The social media elements can usually be recognized by the respective social media logos. To ensure data protection on this website, we use these elements only together with the so-called “Shariff” solution. This application prevents the social media elements integrated on this website from transmitting your personal data to the respective provider when you first enter the page.

Only when you activate the respective social media element by clicking the associated button, a direct connection to the provider’s server is established (consent). Once you activate the social media element, the respective provider receives the information that you have visited this website with your IP address. If you are logged into your respective social media account (e.g., Facebook) at the same time, the respective provider can assign the visit to this website to your user account.

Activating the plugin constitutes consent within the meaning of Art. 6(1)(a) GDPR and § 25(1) TTDSG. This consent can be revoked at any time with effect for the future. The use of the service is to obtain the legally required consents for the use of certain technologies. The legal basis is Art. 6(1)(c) GDPR.

Facebook
Elements of the social network Facebook are integrated on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data is also transferred to the USA and other third countries.

An overview of the Facebook social media elements can be found here:

https://developers.facebook.com/docs/plugins/?locale=de_DE.

When the social media element is active, a direct connection is established between your device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook “Like button” while logged into your Facebook account, you can link the content of this website to your Facebook profile.

This allows Facebook to associate the visit to this website with your user account. We point out that as the provider of the pages, we have no knowledge of the content of the transmitted data and its use by Facebook. Further information can be found in Facebook’s privacy policy at:

https://de-de.facebook.com/privacy/explanation.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TTDSG. The consent can be revoked at any time. If personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited to the collection of the data and its transfer to Facebook. The processing by Facebook after the transfer is not part of the joint responsibility. The obligations incumbent upon us jointly have been set out in a joint processing agreement. The wording of the agreement can be found here:

https://www.facebook.com/legal/controller_addendum.

According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the data protection compliant implementation of the tool on our website. For the data security of Facebook products, Facebook is responsible. You can assert your rights as a data subject (e.g., requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

The data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum,
https://de-de.facebook.com/help/566994660333381, and
https://www.facebook.com/policy.php.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to comply with these data protection standards. More information can be found from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000GnywAAC&status=Active

X (formerly Twitter)

Functions of the service X (formerly Twitter) are integrated on this website. These functions are offered by the parent company X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. For data processing of persons residing outside the USA, Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland is responsible.

When the social media element is active, a direct connection is established between your device and the X server. X (formerly Twitter) thereby receives information about your visit to this website. By using X (formerly Twitter) and the “Re-Tweet” or “Repost” function, the websites you visit are linked to your X (formerly Twitter) account and made known to other users. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by X (formerly Twitter). Further information can be found in the privacy policy of X (formerly Twitter) at:

https://twitter.com/de/privacy.

The use of this service is based on your consent under Art. 6(1)(a) GDPR and § 25(1) TTDSG. The consent can be revoked at any time. The data transfer to the USA is based on the EU Commission’s standard contractual clauses.

Details can be found here:

https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

You can change your privacy settings on X (formerly Twitter) in the account settings at https://twitter.com/account/settings.

Instagram
Functions of the Instagram service are integrated on this website. These functions are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. If the social media element is active, a direct connection between your device and the Instagram server will be established. Instagram thereby receives information about your visit to this website. If you are logged into your Instagram account, you can link the contents of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data as well as their use by Instagram.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

Insofar as personal data is collected on our website with the help of the tool described here and transmitted to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook or Instagram. The processing carried out by Facebook or Instagram after the transfer is not part of the joint responsibility. The obligations incumbent upon us jointly have been set out in an agreement on joint processing. The wording of the agreement can be found at:

https://www.facebook.com/legal/controller_addendum.

According to this agreement, we are responsible for providing the data protection information when using the Facebook or Instagram tool and for the data protection compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook or Instagram products. Data subject rights (e.g., information requests) regarding the data processed by Facebook or Instagram can be asserted directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum,

https://privacycenter.instagram.com/policy/ and

https://de-de.facebook.com/help/566994660333381.

Further information can be found in Instagram’s privacy policy:

https://privacycenter.instagram.com/policy/.

The company has a certification according to the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000GnywAAC&status=Active

LinkedIn

This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. Each time a page of this website containing LinkedIn elements is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn is able to associate your visit to this website with you and your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data as well as their use by LinkedIn.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de

Further information can be found in LinkedIn’s privacy policy:

https://www.linkedin.com/legal/privacy-policy.

6. Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It is only used for the management and deployment of the tools integrated via it. However, Google Tag Manager collects your IP address, which may also be transmitted to Google’s parent company in the United States.

The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website. If a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

The company has a certification according to the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt000000001L5AAI&status=Active

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played based on the user data available at Google (e.g., location data and interests) (target group targeting). As the website operator, we can quantitatively evaluate this data by analyzing, for example, which search terms led to the display of our advertisements and how many ads resulted in corresponding clicks.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

The legality of the data processing operations already carried out remains unaffected by the revocation. The United Kingdom is considered a data protection compliant third country. This means that the level of data protection in the United Kingdom is equivalent to that of the European Union.

Storage Duration

The data you have provided us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that has been stored for other purposes with us remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address will be stored in a blacklist with us or the newsletter service provider, if necessary, to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest under Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You can object to the storage if your interests outweigh our legitimate interest.

For more details, please refer to Klick-Tipp’s privacy policy at:

https://www.klicktipp.com/datenschutzerklarung/.

Order Processing

We have concluded an order processing contract (AVV) for the use of the above service. This is a data protection contract required by law, which ensures that this service only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

8. Plugins and Tools

YouTube with Enhanced Privacy

This website includes videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our websites where YouTube is integrated, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos in enhanced privacy mode are not used to track user behavior. Ads are not personalized. No cookies are set in enhanced privacy mode. However, local storage elements are stored in the user’s browser that contain personal data and can be used for recognition.

Details on enhanced privacy mode can be found here:

https://support.google.com/youtube/answer/171780.

Further data processing operations may be triggered after starting a YouTube video, over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest under Art. 6 para. 1 lit. f GDPR. If a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. The

consent can be revoked at any time.

For more information about data protection at YouTube, please refer to their privacy policy at:

https://policies.google.com/privacy?hl=de.

The company has a certification according to the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further

information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt000000001L5AAI&status=Active

Vimeo without Tracking (Do-Not-Track)

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with Vimeo videos, a connection to the Vimeo servers is established. The Vimeo server is informed which of our pages you have visited. Additionally, Vimeo obtains your IP address. However, we have configured Vimeo so that Vimeo will not track your user activities and will not set any cookies.

The use of Vimeo is in the interest of an appealing presentation of our online offers.

This represents a legitimate interest under Art. 6 para. 1 lit. f GDPR. If a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission as well as, according to Vimeo, on “legitimate business interests”. Details can be found here:

https://vimeo

Adobe Fonts

This website uses web fonts from Adobe for the uniform representation of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe). When you call up this website, your browser loads the required fonts directly from Adobe to display them correctly on your end device. In doing so, your browser establishes a connection to Adobe’s servers in the USA. This gives Adobe knowledge that this website has been accessed via your IP address. According to Adobe, no cookies are stored when providing the fonts.

The storage and analysis of the data are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the font on their website. If a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.adobe.com/de/privacy/eudatatransfers.html.

Further information on Adobe Fonts can be found at:

https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

Adobe’s privacy policy can be found at:

https://www.adobe.com/de/privacy/policy.html

The company has a certification according to the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000TNo9AAG&status=Active

tawk.to

To handle user inquiries via our support channels or live chat systems, we use tawk.to, inc., 187 E Warm Springs Rd, SB298, Las Vegas, Nevada 89119, USA (hereinafter “tawk.to”). Messages you send to us can be stored in the tawk.to ticket system or answered by our staff in the live chat. Furthermore, with the help of tawk.to, we can determine, among other things, from which region the requester is coming, how long they have been communicating with us, and how satisfied they are with the communication process.

The messages sent to us will remain with us until you request us to delete them or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular, retention periods – remain unaffected.

The use of tawk.to is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the fastest, most reliable, and efficient processing of your inquiries. If a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.tawk.to/privacy-policy/ and

https://www.tawk.to/data-protection/gdpr/.

Further information can be found in tawk.to’s privacy policy:

https://www.tawk.to/privacy-policy/ and

https://www.tawk.to/data-protection/.

The company has a certification according to the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt00000008SblAAE&status=Active

Order Processing

We have concluded an order processing contract (AVV) for the use of the above service. This is a data protection contract required by law, which ensures that this service only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

9. Online Marketing and Affiliate Programs

Affiliate Programs on this Website

We participate in affiliate partner programs. In affiliate partner programs, advertisements of a company (advertiser) are placed on websites of other companies in the affiliate partner network (publisher). If you click on one of these affiliate ads, you will be redirected to the advertised offer. If you subsequently perform a certain transaction (conversion), the publisher receives compensation for this. To calculate this compensation, it is necessary for the affiliate network operator to be able to trace which ad you came through and performed the predefined transaction. For this purpose, cookies or similar recognition technologies (e.g., device fingerprinting) are used.

The storage and analysis of the data are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the correct calculation of his affiliate compensation. If a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

We participate in the following affiliate programs:

Amazon Partner Program

The provider is Amazon Europe Core S.à.r.l. Details can be found in Amazon’s privacy policy

at:

https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010.

The company

Privacy Policy of Digistore24:

https://www.digistore24.com/dataschutz

Affiliate Ad Generator

The affiliate ad generator allows for the automatic creation of advertising materials. It provides an input field where you can enter your Digistore24 ID. This allows you to quickly and easily create advertising materials to promote products and services. Depending on your input, it will also check if an affiliate partnership exists. For details, please refer to Digistore24’s privacy policy:

https://www.digistore24.com/dataschutz

elopage

On this website, we offer digital goods and services for sale. For the sale of these products on our website, we use elopage. The provider is elopage GmbH, Kurfürstendamm 208, 10719 Berlin, Germany (hereinafter elopage). When you click on one of our products, you will be redirected to our sales page on elopage. The contract processing is then carried out via elopage. For details, please refer to elopage’s privacy policy at:

https://elopage.com/privacy?locale=de

The use of elopage is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in using a fast and professional sales page for the distribution of our products. If a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Order Processing

We have concluded an order processing contract (AVV) for the use of the above service. This is a data protection contract required by law, which ensures that this service only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

11. Audio and Video Conferences

Data Processing

For communication with our customers, we use online conference tools, among others. The tools we use are listed below. When you communicate with us via video or audio conference over the Internet, your personal data is collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data you provide or use for the use of the tools (email address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, beginning and end (time) of participation in the conference, number of participants, and other “context information” related to the communication process (metadata).

In addition, the provider of the tool processes all technical data required for the handling of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker, and the type of connection.

If content is exchanged, uploaded, or otherwise provided within the tool, it is also stored on the servers of the tool provider. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.

Please note that we do not have full control over the data processing procedures of the used tools. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools used, which we have listed below this text.

Purpose and Legal Basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest under Art. 6 para. 1 lit. f GDPR). If consent has been requested, the use of the respective tools is based on this consent; the consent can be revoked at any time with effect for the future.

Storage Duration

Data directly collected by us via the video and conference tools will be deleted from our systems as soon as you request us to delete them, revoke your consent to store them, or the purpose for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no control over the storage duration of your data, which is stored by the operators of the conference tools for their own purposes. For details, please refer directly to the operators of the conference tools.

Used Conference Tools

We use the following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom’s privacy policy:

https://explore.zoom.us/de/privacy/

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:

https://explore.zoom.us/de/privacy/

Order Processing

We have concluded an order processing contract (AVV) for the use of the above service. This is a data protection contract required by law, which ensures that this service only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

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Newsletter Data

If you want to receive the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter. No further data is collected or only on a voluntary basis. We use newsletter service providers described below for the processing of newsletters.

ActiveCampaign

This website uses ActiveCampaign for sending newsletters. The provider is ActiveCampaign, Inc., 1 N Dearborn, 5th Floor Chicago, Illinois 60602, USA.

ActiveCampaign is a service that can be used to organize and analyze the sending of newsletters. The data you enter for the purpose of receiving newsletters will be stored on ActiveCampaign’s servers in the USA.

Data Analysis by ActiveCampaign

With the help of ActiveCampaign, we can analyze our newsletter campaigns. For example, we can see if a newsletter message has been opened and which links, if any, have been clicked. This allows us to determine, for example, which links are clicked most frequently.

We can also see if certain predefined actions were taken after opening/clicking (conversion rate). This allows us to determine, for example, whether you have made a purchase after clicking on the newsletter.

ActiveCampaign also enables us to divide the newsletter recipients into different categories (“clustering”). This allows the newsletters to be better tailored to the respective target groups. If you do not want analysis by ActiveCampaign, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

https://www.activecampaign.com/email-marketing

You can find ActiveCampaign’s privacy policy at:

https://www.activecampaign.com/privacy-policy

Legal Basis

Data processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.activecampaign.com/legal/newscc and https://www.activecampaign.com/de/legal/gdpr-updates/privacy-shield.

Storage Duration

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address will be stored by us or the newsletter service provider in a blacklist, if necessary, to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest according to Art. 6(1)(f) GDPR). Storage in the blacklist is indefinite. You can object to the storage if your interests outweigh our legitimate interest.

You can find more information about Klick-Tipp’s privacy policy at:

https://www.klicktipp.com/datenschutzerklarung/.

Order Processing

We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that this service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Klick-Tipp

This website uses Klick-Tipp for sending newsletters. The provider is KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd’s Bush Road, London W6 7NJ, United Kingdom.

Klick-Tipp is a service that can be used to organize and analyze the sending of newsletters. The data you enter for the purpose of receiving the newsletter will be stored on Klick-Tipp’s servers.

Data Analysis by Klick-Tipp

When we send newsletters using Klick-Tipp, we can see if a newsletter message has been opened and which links, if any, have been clicked.

Klick-Tipp also enables us to divide the newsletter recipients into different categories (so-called tagging). This allows the newsletters to be better tailored to the respective target groups. For more information, see:

https://www.klicktipp.com and https://support.klicktipp.com/.

If you do not want analysis by Klick-Tipp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

Legal Basis

Data processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation. The United Kingdom is considered a third country with an adequate level of data protection. This means that the data protection level in the United Kingdom is equivalent to that of the European Union.

Storage Duration

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address will be stored by us or the newsletter service provider in a blacklist, if necessary, to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest according to Art. 6(1)(f) GDPR). Storage in the blacklist is indefinite. You can object to the storage if your interests outweigh our legitimate interest.

Order Processing

We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that this service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

8. Plugins and Tools

YouTube with Enhanced Privacy

This website includes videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our websites that has YouTube embedded, a connection to YouTube’s servers is established. In this process, the YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalize the browsing experience on YouTube. Advertisements displayed in enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy mode. Instead, so-called local storage elements are stored in the user’s browser, which contain personal data and can be used for recognition. Details about the enhanced privacy mode can be found here:

https://support.google.com/youtube/answer/171780.

Further data processing operations may be triggered after the start of a YouTube video, over which we have no control.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest according to Art. 6(1)(f) GDPR. If a corresponding consent has been requested, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Further information about data protection on YouTube can be found in their privacy policy at:

https://policies.google.com/privacy?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that ensures compliance with European data protection standards for data processing in the USA. Every company certified under the DPF is committed to complying with these data protection standards. Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt000000001L5AAI&status=Active

Vimeo without Tracking (Do-Not-Track)

This website uses plugins from the Vimeo video portal. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with Vimeo videos, a connection to Vimeo’s servers is established. This informs the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. However, we have set Vimeo so that Vimeo will not track your user activities and will not set cookies.

The use of Vimeo is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest according to Art. 6(1)(f) GDPR. If a corresponding consent has been requested, processing is based solely on Art. 6(1)(a) GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses and, according to Vimeo, on “legitimate business interests”. Details can be found here:

https://vimeo.com/privacy.

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You can find Adobe’s privacy policy at:

https://www.adobe.com/de/privacy/policy.html

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that ensures compliance with European data protection standards for data processing in the USA. Every company certified under the DPF is committed to complying with these data protection standards. Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000TNo9AAG&status=Active

tawk.to

To handle user inquiries via our support channels or live chat systems, we use tawk.to, inc., 187 E Warm Springs Rd, SB298, Las Vegas, Nevada 89119, USA (hereinafter “tawk.to”).

Messages you send to us may be stored in the tawk.to ticket system or answered by our staff in the live chat. With the help of tawk.to, we can also determine, among other things, the region from which the inquirer is coming, how long they communicate with us, and how satisfied they are with the communication process.

The messages sent to us will remain with us until you request deletion or the purpose for data storage ceases (e.g., after processing your inquiry). Mandatory legal provisions – especially retention periods – remain unaffected.

The use of tawk.to is based on Art. 6(1)(f) GDPR. We have a legitimate interest in processing your inquiries as quickly, reliably, and efficiently as possible. If a corresponding consent has been requested, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting). The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:

https://www.tawk.to/privacy-policy/ and https://www.tawk.to/data-protection/gdpr/

You can find more information in tawk.to’s privacy policy:

https://www.tawk.to/privacy-policy/ and https://www.tawk.to/data-protection/

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that ensures compliance with European data protection standards for data processing in the USA. Every company certified under the DPF is committed to complying with these data protection standards. Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt00000008SblAAE&status=Active

Order Processing

We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that this service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

9. Online Marketing and Affiliate Programs

Affiliate Programs on this Website

We participate in affiliate partner programs. In affiliate partner programs, advertisements of a company (advertiser) are placed on websites of other companies of the affiliate partner network (publisher). When you click on one of these affiliate advertisements, you will be redirected to the advertised offer. If you then complete a certain transaction (conversion), the publisher receives a commission. To calculate this commission, the affiliate network operator must be able to track which advertisement you clicked on and whether you completed the predefined transaction. Cookies or similar recognition technologies (e.g., device fingerprinting) are used for this purpose.

The storage and analysis of data are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the correct calculation of his affiliate commission. If a corresponding consent has been requested, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting). The consent can be revoked at any time.

We participate in the following affiliate programs:

Amazon Affiliate Program

The provider is Amazon Europe Core S.à.r.l. Details can be found in Amazon’s privacy policy:

https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that ensures compliance with European data protection standards for data processing in the USA. Every company certified under the DPF is committed to complying with these data protection standards. Further information can be obtained from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000TOWQAA4&status=Active

10. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data to establish, structure, and modify our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill the user.

The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and after expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.

Digistore24

Some of our products, services, and content are offered by Digistore24 as a reseller. The provider and contractual partner is Digistore24 GmbH, St.-Godehard-Straße 32 in 31139 Hildesheim. The data Digistore24 stores and processes during this website visit is determined by Digistore24 GmbH as the data controller in its own privacy policy. Further information can be found in the Digistore24 privacy policy:

https://www.digistore24.com/dataschutz

Digistore24-WordPress-Plugin

The WordPress plugin offers the possibility to integrate various services from Digistore24 on your own website, e.g., the Social-Proof-Bubble, the Affiliate Ad Generator, or other tools.

Each integration loads non-personal data from the Digistore24 server (e.g., a JavaScript file).

When loading this data, your web browser retrieves a web page from the Digistore24 server. Our server has no influence on the extent to which your web browser transmits data to the Digistore24 server. Our server itself does not transmit any data to the Digistore24 servers in this context.

The data Digistore24 stores and processes during this website visit is determined by Digistore24 GmbH as the data controller in its own privacy policy. You can find Digistore24’s privacy policy here:

https://www.digistore24.com/dataschutz

Conversion Tools/Shopping Cart

Digistore24 offers the possibility to integrate various services on your own website via HTML and JavaScript codes, e.g., the Social-Proof-Bubble or the Digistore24 shopping cart.

Each integration loads non-personal data from the Digistore24 server (e.g., a JavaScript file).

When loading this data, your web browser retrieves a web page from the Digistore24 server. Our server has no influence on the extent to which your web browser transmits data to the Digistore24 server. Our server itself does not transmit any data to the Digistore24 servers in this context.

The data Digistore24 stores and processes during this website visit is determined by Digistore24 GmbH as the data controller in its own privacy policy. You can find Digistore24’s privacy policy here:

https://www.digistore24.com/dataschutz

Promo Links/Content Links

On this website, we use various links to offers from Digistore24. The purpose of the links is to draw your attention to products that may be of interest to you.

Some of these links are links to the domain digistore24.com of Digistore24 GmbH.

When you click on one of the links, you call up a web page on the Digistore24 server. Our server does not transmit any data to Digistore24 in this process; instead, the data is transmitted by your web browser to Digistore24, as is the case with any web page call. We have no control over the extent to which your web browser transmits data to Digistore24.

For further information on the scope of Digistore24’s data collection from website visits, please refer to the Digistore24 privacy policy:

https://www.digistore24.com/dataschutz

Affiliate Ad Generator

The affiliate ad generator allows for the automatic creation of ads. It provides an input field where you can enter your Digistore24 ID. This way, you get ads that allow you to promote products and services quickly and easily.

In addition to the above, it will check, depending on your input, whether an affiliate partnership exists. For details, please refer to the Digistore24 privacy policy:

https://www.digistore24.com/dataschutz

elopage

On this website, we also offer digital goods and services for purchase. For the sale of these products on our website, we use elopage. The provider is elopage GmbH, Kurfürstendamm 208, 10719 Berlin, Germany (hereinafter elopage).

If you click on one of our products, you will be redirected to our sales page on elopage. The contract processing is then carried out via elopage. Details can be found in elopage’s privacy policy at:

https://elopage.com/privacy?locale=de

The use of elopage is based on Art. 6(1)(f) GDPR. We have a legitimate interest in using a fast and professional sales page for the distribution of our products. If a corresponding consent has been requested, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting). The consent can be revoked at any time.

Order Processing

We have concluded an order processing contract (AVV) to use the above service. This is a contract required by data protection law, which ensures that this service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

11. Audio and Video Conferences

Data Processing

For communication with our customers, we use, among other things, online conference tools. The tools we use are listed below. If you communicate with us via video or audio conference over the Internet, your personal data will be recorded and processed by us and the provider of the respective conference tool.

The conference tools collect all data that you provide/use to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants, and other “context information” related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required for the processing of online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise provided within the tool, it will also be stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we have no full control over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the tools used, which we have listed below this text.

Purpose and Legal Basis

The conference tools are used to communicate with prospective or existing contract partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). If consent has been requested, the use of the respective tools is based on this consent; the consent can be revoked at any time with effect for the future.

Storage Duration

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to storage, or the purpose for data storage ceases. Stored cookies remain on your device until you delete them. Mandatory legal retention periods remain unaffected.

We have no control over the storage duration of your data, which is stored by the operators of the conference tools for their purposes. For details, please refer to the privacy policies of the operators of the conference tools.

Used Conference Tools

We use the following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom’s privacy policy:

https://explore.zoom.us/de/privacy/

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:

https://explore.zoom.us/de/privacy/

Order Processing

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Order Processing

We have concluded an order processing contract (AVV) for the use of the above service. This is a contract required by data protection law, which ensures that this service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

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